- For the first time, travelers this holiday season will be able to make and receive contactless orders at the Cincinnati/Northern Kentucky International Airport
ERLANGER, Ky – Ottonomy has announced that Ottobots, a fleet of fully autonomous delivery robots for food and retail, are now available at Cincinnati/Northern Kentucky International Airport (CVG). This is the first autonomous robotic delivery of food, beverage and lifestyle products in an airport environment.
Officially launched for the holiday travel season, passengers are now able to order contactless delivery directly to their location in Concourse B of the airport, delivered by an autonomous robot. Customers can select grab and go, beverage and travel items sold at select retail stores operated by Paradies Lagardere via orderatcvg.com on mobile devices.
Customers receive status updates on their phone and a unique QR code, which can be scanned by the robot’s top camera to open the secure compartment and retrieve their items. The entire delivery experience is contactless and fully autonomous, a first in the industry.
“At CVG, we are redefining the travel experience by combining talent and tech to deliver innovative solutions,” said Candace McGraw, chief executive officer, CVG Airport. “We’ve built a culture of innovation at the airport and are excited to partner with Ottonomy to test and advance this technology in a live, airport environment.”
The original pilot of Ottobots at CVG started running in late 2020. The partners gathered feedback from participating passengers including details on the experience, cost and desire to have autonomous delivery in airports. These live robot deliveries will gather additional research to further develop the program and user experience.
Ritukar Vijay, Co-Founder and CEO of Ottonomy Inc, said, “This launch is a testament to CVG’s commitment to innovation and customer experience. We are able to provide a safe and secure experience through our Ottobots, executing automated contactless deliveries of food and beverage and retail products. COVID-19 has changed the way we all interact and relate to travel, making contactless delivery even more relevant and essential.”
Ottobots navigate autonomously through crowds and unpredictable environments using Ottonomy’s proprietary Contextual Mobility navigation tech. The overall system is highly scalable and flexible utilizing a comprehensive suite of cloud tools that manages a fleet of robots deployed throughout different areas of an airport.
About Ottonomy Inc.:
Ottonomy is a deep tech startup, providing contactless deliveries using fully autonomous robots. Its primary focus is on helping retailers and restaurants automate indoor and outdoor contactless deliveries. Ottonomy was recognized as among the top 50 robotics companies worldwide in 2021 by Robotics Business Review and has won the Mobility Startup Award given by Plug & Play Accelerator and the Sustainability Product of the Year Award given by the Business Intelligence Group. The company is backed by Connetic Ventures and angel investors. For more information on Ottonomy, please visit ottonomy.io.
About CVG Airport:
CVG Airport welcomed more than 9.1 million passengers in 2019, serving a record number of local passengers. As the airport recovers from the COVID-19 pandemic, it still offers the most nonstop destinations and the lowest average airfares in the Cincinnati region. CVG is diversified in both passenger and cargo operations with an annual economic impact of $6.8 billion. It is the 7th largest cargo airport in North America – home to Amazon Air’s primary U.S. Hub and DHL Express Global Superhub. Learn more at CVGairport.com.